If someone treats you badly at a health care providers office, do you have recourse? Can you complain to Medicare or your insurance company? Medicare will send you to a division called “Quality Insurance,” but they are not regulatory.
The only thing they can do is request your medical records, which will do nothing, especially if you have a beef with someone other than the doctor. Even if it is the doctor you’re unhappy with, he can always change your medical records to reflect stellar standard of care. Hahaha.
Not everyone at Quality Insurance will tell you this, however. I just happened to have a complaint against a big lab firm (Their name rhymes with ‘Best’ and I call ‘Worst’ who lost my blood twice and were really rude to me for three years. I thought all labs were the same. Boy was I wrong. Anyway, I followed up on my laboratory complaint as I leave in formerly called “ZikaZone” at the time and it seemed a safety issue.
I found out nothing was done, nothing was even annotated!
As it turns out, if you need to make a complaint, your only recourse is to call the state department of health, and depending on whatever state you’re in, it might have a different name.
Google “Regulatory Body for ____________” whatever specialty it is, or if it’s a pharmacy, “State Pharmacy Board.”
Isn’t that a trip?
When I was driving home from my tardive dyskinesia neurologist appointment in Gainesville I read an article that made me shudder. It could be me. Prisoners being driving from one facility to another are at the mercy of untrained people who drive the vans and have more of a trucker mentality. It’s about how many people you can get quickly from one place to another. So they jam the vans, deprive the prisoners of bathroom breaks, etc. When a mentally ill person doesn’t get their meds for three or four days they can decompensate and start babbling loudly or drooling, one person died of Xanax withdrawal.
I thought…’It could have been me.’ I’ve been privileged to have good care and avoid the hospital for seventeen years but when my former bff called the cops on me and told them I was suicidal, I was in a holding area very similar to a county jail. A long time ago, the eighties, I had legal problems re my drug habit and went to jail five times, so I know what I’m talking about.
The problem is the privatization of public prison and jail systems. These people know how to penny pinch but it’s at the expense of those they transport and their human rights.
I have been asked NOT to use my real name in my work. Ooops. The secretive side effect of tardive dyskinesia is cloistered and closeted enough. We all have to come out of closet, methinks.
I have been asked NOT to use my real name. Ooops. I am doing advocacy for the closeted side effect of tardive dyskinesia, a movement disorder side effect of antipsychotics, atypicals and older ones like Thorazine. I want to be credible, thus ‘coming out.’