“Hey, Wait I Got a New Complaint” (Nirvana, Heart-Shaped Box) if you have health care complaints

Kurt

If someone treats you badly at a health care providers office, do you have recourse? Can you complain to Medicare or your insurance company? Medicare will send you to a division called “Quality Insurance,” but they are not regulatory.

The only thing they can do is request your medical records, which will do nothing, especially if you have a beef with someone other than the doctor.  Even if it is the doctor you’re unhappy with, he can always change your medical records to reflect stellar standard of care. Hahaha.

Not everyone at Quality Insurance will tell you this, however. I just happened to have a complaint against a big lab firm (Their name rhymes with ‘Best’ and I call ‘Worst’ who lost my blood twice and were really rude to me for three years. I thought all labs were the same. Boy was I wrong. Anyway, I followed up on my laboratory complaint as I leave in formerly called “ZikaZone” at the time and it seemed a safety issue.

I found out nothing was done, nothing was even annotated!

As it turns out, if you need to make a complaint, your only recourse is to call the state department of health, and depending on whatever state you’re in, it might have a different name.

Google “Regulatory Body for ____________” whatever specialty it is, or if it’s a pharmacy, “State Pharmacy Board.”

Isn’t that a trip?

Allison

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